If you’d like to participate in counseling services, the first step is to come to our office (located at ST168 on the first floor of the Sharwan Smith Center, across from the post office) and fill out intake information. The intake information includes demographic information, information about your difficulties, and a one page description of “Rights and Responsibilities” to review and sign. Students are welcome to come by our office any time during business hours (Monday, Tuesday, Thursday, & Friday, 8:00 am – 5:00 pm; Wednesday 8:30 am - 5:00 pm) to complete intake request. The intake request generally takes about 20 to 30 minutes.
Students will be asked to start by participating in a psychoeducational experience call RIO. In this group you will increase your ability to Recognize unwanted internal experience. Develop Insight into these experiences and turn your attention toward Openness for change. It is important to note that the RIO experience is carefully structured so that you will not be asked to openly share what it is that brings you into counseling. For some students RIO will be all they need, others will then move to the next phase. During the first "intake" appointment, your counselor will ask you about your concerns, review some of your personal history and explain our counseling services. You and your intake counselor will review available services and decide which ones are best for you. This may include individual counseling, group counseling, a support group, workshops, or Biofeedback services.
Counseling services are free for SUU students, and are supported in part by student fees. We ask that students respect limited counseling resources by providing 24 hours notice if they need to reschedule or cancel an appointment. Providing 24 hours notice allows CAPS to make that appointment time available to another student. When students "no show" for an appointment or provide less than 24 hours notice before missing an appointment, CAPS charges a fee and places a hold on student accounts until the fee is paid. The fee for missing an intake appointment is $25. The fee for missing a counseling appointment is $10.
Occasionally the intake counselor, in consultation with other clinical staff, will recommend that you seek services outside CAPS. This may be because your situation suggests you will benefit from, or need, longer term services; or because you might be best served by another agency; or because your situation requires a higher level of care.