If you’d like to participate in counseling services, the first step is to come to our office (located at ST168 on the first floor of the Sharwan Smith Center, across from the post office) and fill out intake information. The intake information includes demographic information, information about your difficulties, and a one page description of “Rights and Responsibilities” to review and sign. Students are welcome to come by our office any time during business hours (Monday, Tuesday, Thursday, & Friday, 8:00 am – 5:00 pm; Wednesday 8:30 am - 5:00 pm) to complete intake paperwork. The paperwork generally takes about 20 to 30 minutes.
Next, our office staff will contact you to schedule a first “intake” appointment. CAPS strives to serve students in a timely manner. Typically, students requesting services early in the semester are able to schedule an appointment within one week of filling out intake paperwork. By mid-semester, students may be placed on a waiting list until a counselor is available.
During the first “intake” appointment, your counselor will ask you about your concerns, review some of your personal history and explain our counseling services. You and your intake counselor will review available services and decide which ones are best for you. This may include individual counseling, group counseling, a support group, workshops, or Biofeedback services.
Counseling services are free for SUU students, and are supported in part by student fees. We ask that students respect limited counseling resources by providing 24 hours notice if they need to reschedule or cancel an appointment. Providing 24 hours notice allows CAPS to make that appointment time available to another student. When students "no show" for an appointment or provide less than 24 hours notice before missing an appointment, CAPS charges a fee and places a hold on student accounts until the fee is paid. The fee for missing an intake appointment is $25. The fee for missing a counseling appointment is $10.
Occasionally the intake counselor, in consultation with other clinical staff, will recommend that you seek services outside CAPS. This may be because your situation suggests you will benefit from, or need, longer term services; or because you might be best served by another agency; or because your situation requires a higher level of care.