Testing Center Information for Faculty
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Proctorio is to be used for online courses only.
- Proctored online, Canvas exams, for face to face classes will need to be administered at the Testing Center or have the exam proctored in class.
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Exams for online courses that need to be proctored, should be administered with Proctorio.
- The Testing Center does have a limited amount of webcams and laptops for students to use. These items may only be used in the Testing Center. Students who do not have access to reliable internet, quiet work space, and/or a webcam may take their exam through Proctorio in the Testing Center.
- Students who are in need of one-on-one online proctoring through the Testing Center will be charged a $15 fee for each online exam. Note: The Testing Center will not administer one-on-one online proctoring with prior approval of instructor or
- Please address all questions and/or concerns to Jennifer Leard, Assistant Director of Testing Services, at jenniferleard@suu.edu.
Exam Submission Policies
Submission forms should be completed at least 5 business days before the exam opens. Exams must open no later than 8:30 am and close no earlier than 8:00 pm (6:00pm in the summer semester). Please read all guidelines below prior to submitting an online exam submission form. See instructions for the online submissions form for guidance.
An online exam submission form is required for every exam that is to be taken in the Testing Center. Forms need to be submitted at least 5 business days before the exam opens.This includes all course sections including in-person classes, online sections, make up exams, etc. Use the "copy" feature to simplify your process.
Faculty members allowing their students to take an exam at home or in the Testing Center using Proctorio (for online courses) must set up their exams as "flexible" by selecting "moderate this quiz" and click "make exam flexible." Please note that the computers in the in the Testing Center do not have webcams and microphones, but it is a proctored environment. For assistance on how to set up an exam in Canvas, please call the Canvas Help Desk at 435-586-7715.
Paper exams should be delivered to the Testing Center at least 24 hours prior to exam opening.
On a busy days, the Testing Center may serve 800-1000 students while proctoring up to 90 different exams. Some uniformity is required for quality control and to ensure a consistent test-taking environment. Your adherence to the following guidelines will help with this matter.
- Prior to completing an exam submission form, consult the test date chart below. If your desired days are projected to be high volume days, encourage your students to give themselves more time in case there is a short wait (5-10 minutes).
- Submission forms must limit the number of days the exam is open (e.g., 3 days) to more accurately forecast test-takers per day. Exams may only be open for a maximum of 5 days and minimum of 2 days. Exams open for the entire semester or several weeks will not be accepted. (You may change your exams dates as needed to accommodate changes in pacing of content delivery.)
- Passwords for online exams should be no longer than 15 characters.
- Fridays are historically high volume days. Since 60-70% of students take exams on the last day, please occasionally consider closing days other than Fridays.
- Your concise instructions must be on the submission form, not in a separate document.
- If students are allowed to use notes such as a 3x5 notecard, 8 1/2x11 page notes, or whole notebooks, the Testing Center has a strict policy of collecting all notes when the student checks out. The Testing Center prefers that students are not allowed to use an entire notebook of notes. Please forewarn students of this policy.
- Please note that exams that take 2-3 hours do not allow for timely turn-over of desks/computers, and thus delays serving a high volume of students.
Frequently Asked Questions
- Policy 6.28.IV.B states, “Faculty members will meet scheduled classes, including final examinations…”
- Last Week of Classes - “No final examination is to be due or administered prior to or during the designated study day...”
- Finals Week - “If a faculty member grants permission to take an early examination, students are charged an unscheduled final examination fee to be paid at the University Cashier’s Office.”
Please be sure to submit your exam on the submission form.
- All exams must be submitted at least five business days prior to the open date.
- Exams must open no later than 8:30:00 am and close no earlier than 8:00 pm.
- Each exam, including each section of a course, must be submitted on a separate submission form.
- By submitting each exam separately, it provides an accurate count of exams being administered each day. An accurate count will ensure that enough staff is available to serve our students.
- Your concise instructions must be on the submission form, not a separate document.
- If students are allowed to use notes such as a 3x5 notecard, 8 1/2x11 page notes, or whole notebooks, the Testing Center has a strict policy of collecting all notes when the student checks out. The Testing Center prefers that students are not allowed to use an entire notebook of notes. Please forewarn students of this policy.
- Exams cannot be left open for the entire semester.
- It is highly recommended for all exams to be open for at least 2 days.
A test window allows us to more accurately predict Testing Center usage and have adequate staff on hand to manage the volume. Data shows that students do not use more than a 5-day test window and that more than 50% take the exam on the last day it is open.
Exams submission forms should be submitted to the Testing Center at least five business days prior to the opening date of the exam. This allows us to more accurately predict Testing Center usage and have adequate staff on hand.
A separate intake form is required for each “take” of an exam. Two takes need two intake forms. This is for academic integrity control under regular (1-attempt) testing circumstances. However, please see “Practice Exams” (above) regarding formative assessment being completed in another setting.
Practice exams should not be administered in the Testing Center. Only exams needing a proctored environment should be administered in the Testing Center. Formative assessment, such as practice exams, should be completed in another setting so that Testing Center resources can be dedicated to proctoring.
To allow a student to take an exam outside the regularly scheduled testing window, follow these procedures:
- If an exam submission form has been completed for the class, submit an “Exception” with the exception dates for the individual student.
- If an exam submission form has not been submitted for the class (for example, if the exam was already/will be administered in class), submit an exam submission form with an expected count of one for an individual student.
- If the make-up exam is from a previous semester, alert testing@suu.edu with the details of the exams and test-taker.
Please be sure to include the following information on the top of all paper exams:
- Name of Test
- Course #
- Professor Name
Paper exams should be submitted in person.
Paper exams with multiple parts (e.g., multiple-choice questions and essay portion) should be stapled together as one packet. This is for quality control, ensuring that each student receives everything required for the exam and nothing is left behind in the file.
Paper exams should be dropped off at least 24 hours prior to the exam date during the Testing Center’s hours of operation.
Completed paper exams can be picked up anytime during Testing Center hours of operation after the exam has closed. Faculty can see if all students have completed the exam by going to the “view” option on the exams list page in the test administration system.
Due to the standardization of services and in order to serve students in a timely and efficient manner, the Testing Center can no longer accept special requests such as flash drives for downloading documents from student computers after the exam and e-mailing exams and/or answer sheets.
If work in an Excel sheet or other format is required, please consider allowing the student to e-mail their work to you from their exam workstation or creating a separate submission assignment in Canvas for the work to be uploaded.
If you are unable to come pick up the exam, please designate another staff member or a T.A. to pick up the exam. You can notify us about the individual coming in to pick up the exam at testing@suu.edu.
Finals Week Policies
To prevent long lines and wait times, the Testing Center will be available during finals week ONLY to courses meeting one or more of the following criteria:
- Online-only courses. Please note that it is preferred for online-only final exams be open for at least two days or more.
- Face-to-face courses with more than 40 students enrolled
- It is recommended that instructors of large courses also offer the exam in class (thus distributing test-takers across both the classroom and Testing Center)
- To reduce the potential for academic dishonesty in large courses, rather than using the Testing Center, instructors may consider distributing different versions of the exam.
- Tests that use software not found in the regular classroom (e.g., Excel in Statistics courses)
- Courses using vendor-provided specialized software for testing (e.g., ALEKS, Hawkes, Math Lab, Connect, etc.)
- Exams that are expected to take longer than two hours to complete
- Instructors who regularly utilize the Testing Center are given priority during finals week.
Courses that do not meet any of the criteria above should use the two-hour designated Final Exam period established by the Registrar’s Office to administer final exams, not the Testing Center. ( See final exam schedule)
Fall 2024 Test Dates
Days at full capacity will be added as exams are submitted. Please note that this is a projection based on data from previous years/semesters.
High Vol = Historically High-Volume Day
| Week | Monday | Tuesday | Wednesday | Thursday | Friday | |
|---|---|---|---|---|---|---|
| 1 | Aug 26-30 | Summer Hours | Summer Hours | Summer Hours Classes Begin | Summer Hours | Summer Hours |
| 2 | Sep 2- 6 | Campus Closed | ||||
| 3 | Sep 9-13 | High Vol | ||||
| 4 | Sep 16-20 | High Vol | High Vol | Very High Vol | Very High Vol | |
| 5 | Sep 23-27 | High Vol | High Vol | |||
| 6 | Sep 30-Oct 4 | High Vol | ||||
| 7 | Oct 7-11 |
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Very High Vol | Very High Vol | ||
| 8 | Oct 14-18 | Fall Break Campus Open (Limited Hours) | Fall Break Campus Open (Limited Hours) |
High Vol |
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| 9 | 0ct 21-25 | High Vol | High Vol | Very High Vol | ||
| 10 | Oct 28-Nov 1 | Very High Vol | ||||
| 11 | Nov 4-Nov 8 | High Vol | ||||
| 12 | Nov 11-15 | High Vol | High Vol | High Vol | ||
| 13 | Nov 18-22 |
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Very High Vol |
Very High Vol |
Very High Vol |
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| 14 | Nov 25-29 |
Thanksgiving Break Testing Center Closed |
Thanksgiving Break Testing Center Closed |
Thanksgiving Break Testing Center Closed |
Thanksgiving Day Campus Closed |
Thanksgiving Break Campus Closed |
| 15 | Dec 2-6 | High Vol | Very High Vol | Very High Vol | ||
| Finals | Dec 9-13 | Finals | Finals | Finals | Finals | Make-Up exams Only |
SUU Center for Teaching Innovation (CTI)
The SUU Center for Teaching Innovation (CTI) department offers services and technologies for instructors such as the use of Proctorio. Please visit CTI's website for more information.
The CTI office can answer questions on how to set up exams as "flexible" in order to allow students to use Proctorio at home or take the exam in the Testing Center. Please contact CTI at (435) 865-8555 or canvas@suu.edu for assistance.
Please note that it is preferred that students do not take the Proctorio version of an exam in the Testing Center as Proctorio needs a webcam and a microphone to operate. However the Testing Center does have a limited number of webcams, microphones and laptops that student may use while in the Testing Center if the student needs a quiet place to take the exam, does not have reliable internet, and/or does not have a microphone and webcam.