Common Online Registration Errors
| Error | Explanation | Resolution |
|---|---|---|
| “CLOSED – ### WAITLISTED” | There is a waitlist on this class. The number shown is how many people are in front of you. | You can add yourself to the waitlist by clicking on the drop down box under the word ACTION and choosing WAITLISTED. More information on being waitlisted. |
| “CLOSED SECTION” | The class is full and no waitlist is available. | Choose another section OR Get the instructor’s permission to add the class by filling out the Permission to Add Course form on your mySUU Student Portal. |
| “CORQ – (subject/course) REQ” | There is a co-requisite for this class. The course listed is the course required to be taken at the same time. | Enter BOTH CRN’s before clicking on SUBMIT CHANGES. |
| “Course is not available for registration at this time” | This class has been cancelled. | Please choose another section. |
| “DEPARTMENT” | You must get approval from the department to register for this class. |
Fill out the Permission to Add Course form on your mySUU Student Portal. |
| “INSTRUCTORS SIGNATURE” | You must get approval from the instructor to register for the class. |
Fill out the Permission to Add Course form on your mySUU Student Portal. |
| “LEVEL RESTRICTION” | You have not been admitted to a graduate program; you cannot register for graduate-level classes. | Contact the Admissions Office at (435) 586-7740. |
| “MAJOR RESTRICTION” | You must be admitted into the program and have your major listed appropriately in the system. |
Apply to the program OR visit your academic advisor to submit a change of major. |
| “MAXIMUM HOURS EXCEEDED” | You have exceeded the number of credit hours allowed for your level. | If your GPA is at least 3.5, you may request to increase your load by obtaining written approval from the academic advisor and the respective dean by filling out the following form: Credit Overload Request |
| “OPEN -- ### WAITLISTED” | There is a waitlist on this class. The number shown is how many people are in front of you. | You can add yourself to the waitlist by clicking on the drop down box under the word ACTION and choosing WAITLISTED. More information regarding waitlists. |
| “PREQ & TEST SCORE ERROR” | Either you have not completed the pre-requisite course for this class OR You have not passed the course with the minimum grade requirement. | Take the pre-requisite class OR Send us the transcript that shows you have completed the class successfully. |
| “Registration changes are not allowed. Course status dates not within range for part of term” | You are past the time when you can register online. You need the instructor’s permission to add class. | Fill out the Permission to Add Course form on your mySUU Student Portal. |
| "Student status prohibits registration" | There are various reasons why your status prohibits registration. The Admissions Office can give you more information. | Contact the Admissions Office at (435) 586-7740. |
| “TIME CONFLICT with (CRN)” | The CRN listed is the class you have a time conflict with. | Select another section OR If you must absolutely have both classes, you may fill out a Time Conflict Form and have BOTH instructors sign it. Submit it to the Registrar’s Office. |